You can book Rakuten Travel,, Expedia, Jalan, or by telephone / fax.

Telephone or Fax :
Please indicate the following information when making your reservation. ① Name, ② Phone number, ③ Address, ④ E-mail address, ⑤ Check-in date, ⑥ Check-out date and staying days, ⑦ Time of arrival, ⑧ Number of guests (number of men and women), ⑨ Room type.
Your reservation confirmation is after our reply.

TEL +81-99-230-0581
FAX +81-99-230-0582
Shiroyama Guest House Banvina

Cancellation Policy
For reservations made directly from an online booking website (Rakuten Travel,, Expedia, Jalan), please go to your My Page account on that website to cancel or modify your reservation. The process may incur the charges listed under each booking website.

Reservations cancelled or modified less than two days before the date of arrival will incur the following charges:
No show or On the day 100%, 1 day before 50%, 2 days 30%.